Clubhouse is now FREE with all core features, for up to 10 users! Learnmore

Frequently Asked Questions

We regularly answer the same questions for our users. Here, we'll call out the most common questions to help you get a better understanding of Clubhouse.

Clubhouse is a project management platform for software development. The tool is used by teams of one all the way up to the thousands.

Check out this video to learn more.

The free version of Clubhouse is available for teams of up to 10 people. The Standard Plan bills at $10/user per month on the monthly subscription, or $8.50/user per month if pre-paid annually. You can purchase Clubhouse with any major credit card.

Clubhouse currently offers two basic subscription plans:

The Free Plan, for Organizations for up to 10 users. The Free Plan does not include Observers.

The Standard Plan, for Organizations with 11 or more users, or smaller organizations that want to include Observers in their Workspaces. Under the Standard Plan, Organizations are charged $10 per user, per month (billed monthly), or $8.50 per user, per month (billed annually).

The Free Plan is available to all organizations with 10 users or less. The Free Plan does not include Observers but does include all core features.

The Standard Plan is available to all organizations who want to take advantage of Observers.

Yes! We are pleased to offer Clubhouse for free to qualifying nonprofits. Click here for more information and to submit your application.

Anything! The Clubhouse Trial is meant to give you an opportunity to check out all the Clubhouse’s features and give you time to build processes that work for your team. You’ll have full access to Clubhouse, including: an Organization with unlimited Workspaces and user management, unlimited Observer users, our API, and outgoing webhooks.

Feel free to experiment with using Teams and Projects, Epics and Milestones, Stories, Labels, and Custom Workflows together to create a project management environment to collaborate better together.

Learn more about the Clubhouse Trial here.

Clubhouse has completed a SOC 2 Type 2 audit. For a copy of our SOC 2 report please email support@clubhouse.io.

While there is no 3rd-party verified certification for GDPR compliance, Clubhouse is committed to acting in accordance with the GDPR regulations for all of our users - not just those in the EU. We are partnering with our customers to ensure the privacy and security of their and their customer’s data, and have implemented a number of data acquisition, access, and retention policy changes. See this page for additional detail about our GDPR support.

While we don't yet have any way to upload Stories via the UI, there are several user-created libraries available on our Developers page to assist you in importing data or you can use our API to write your own.

Observers are available to all Workspaces on the Standard and Enterprise plans.

With the Observer role, users can gain access to your Clubhouse in order to view progress on an individual Story or across the Workspace. Observers can view Spaces, follow Stories, and use the various Search bars and filters. However, they cannot move, change, or comment on anything. Observers are also restricted from using the API.

We have a full, two-way integration with Zendesk.

We do have long-term plans to fully integrate with other popular help desk tools such as Help Scout, Intercom, Freshdesk, etc. For now, users with other help desks can still utilize the "External Tickets" field.

You can add tickets from those help desks within the Create Story and regular Story dialogues. Adding a ticket link will automatically populate the help desk's icon and name to lessen confusion as well. Check out a screenshot of this in action here. This is a great way to link support tickets to your Stories.

Building integrations around time tracking tools is something we plan to work on. There are third-party time tracking tools that currently integrate with Clubhouse, like Toggl and Clockify, which work via a Chrome or Firefox extension. If you want to suggest that we integrate with your favorite time tracker, drop us a line!

We don't offer an on-premises/self-hosted version yet. However, we are tracking interest in this, and we'd love to hear from you about your company's requirements for a self-hosted version of Clubhouse.

We are continually trying to strike a balance between flexibility and simplicity in our UI/UX, and from our experience we’ve found that managing user permissions can quickly get complex and confusing. For this reason, permissioning is currently only supported at the Workspaces level.

If you'd like to give access to specific information, we recommend creating a new Workspace, adding the information there, and then inviting users to that Workspace as you like. Regardless of what plan you are on, you have unlimited Workspaces with no additional charge!