MultiScale Health Networks

Healthcare is often inefficient in general, but especially when it comes to data and how clinicians access and use it. MultiScale Health Networks aims to make that process easier for clinicians, and Clubhouse helps them do it.

The MultiScale Health Networks Team

MultiScale Health Networks is a healthcare startup based out of a hospital in Seattle. Their customers are the clinicians themselves — “the people that touch other people and save lives,” as Stacey Kinkead, Chief Product Officer at MultiScale, puts it. It’s no secret that the American healthcare system often suffers from inefficiencies, like the inability to effectively share patient data across providers, or analyze what’s causing the bottlenecks in ER patient processing time. MultiScale Health Networks was created to address some of the problems that clinicians face in getting their hands on the right patient data at the right time. MultiScale Health Networks creates the Hive product suite and Clubhouse helps them put the information in the hands of the healers.

Scaling Up

When Chris Drackett, lead frontend developer and UX designer, first joined MultiScale, the company was much smaller and they were using Trello. “It wasn’t scaling very well for the size of our team, though, and it didn’t have a lot of features that normal issue-trackers have — like, it wasn’t linking to our code at all, and it just wasn’t working out well for the size we were getting to be.” From there, Chris started looking at other tools such as GitHub Issues and GitLab’s tracking system, and eventually came across Clubhouse. It had a lot of the functionality that he liked (and that the team found useful) from Trello, but had more of the power that others on the team were looking for, like burndown charts and productivity reports. “We started using it on our team and it grew out to other teams, and at this point, almost every person in the company is using it.”

From there, Chris started looking at other tools such as GitHub Issues and GitLab’s tracking system, and eventually came across Clubhouse. It had a lot of the functionality that he liked (and that the team found useful) from Trello, but had more of the power that others on the team were looking for, like burndown charts and productivity reports. “We started using it on our team and it grew out to other teams, and at this point, almost every person in the company is using it.”

Nic Myers

“I think that’s one of the most powerful things about Clubhouse — every team, whether it’s Applications or DevOps, has a different workflow that they’re using, and it’s been really easy to customize to their needs without a large time investment.“

- Nic Myers, Technical Product Manager

Development and Data

Their teams include Applications, DevOps, Platform, and Pipeline. Out of these teams, some are more focused on development and some are focused on ensuring data integrity.

The Applications team has a sub-team that’s strictly focused on ensuring the displayed data is accurate, and there are added steps in the workflow (like “Ready for Validation”) to reflect the different steps needed to get a scope of work to completion. Their sub-teams are represented by different Projects in Clubhouse, with each story having different Projects assigned to it based on who’s working on it.

Within a single Applications team (there are multiple), there might be Front-end, Back-end Services, Data Validation, Data Research, Testing, and Product Management sub teams, each represented by Projects. If a sub-team wishes to get a greater understanding of what is assigned to them, they use the Clubhouse Workspaces view to quickly filter the work to be done.

In Clubhouse, the MultiScale team has found a great tool to support their teams’ Scrum workflow. With processes in order, they can more easily focus on making life better for clinicians and the patients.

Clubhouse brings joy to software teams

“We tried many of the popular project management tools, but only Clubhouse satisfied our requirements.”
MakeSpace
Nicolas Grasset
VP of Engineering, MakeSpace
“Clubhouse has helped enable our rapid growth… It has become indispensable to all of our Product and Engineering teams.”
Orchard Platform
Jonathan Kelfer
Co-founder and CTO, Orchard Platform
“As a Product Manager, Clubhouse has solved a lot of problems for our team.”
BarkBox
Marcus Im
Product Manager, BarkBox
“Clubhouse’s powerful API lets us set up the processes and flows that are right for our team and the interface doesn’t pigeon hole us into a specific methodology.”
FullStory
Jaclyn Spangler
Hugger, FullStory
Pascal Bourque @bourquep 12:46 PM - 27 Jan 2017
It’s only been 3 days since we moved all our feature/bug backlogs into @clubhouse, and I already can’t see myself using any other tool. 💚
Matt Button @BRMatt 6:12 AM - 9 Jan 2017
Clubhouse.io is Trello on steroids for software projects. Was sceptical at first, but it’s so 💯 💙❤️💛💜
Justin Klemm‏ @justinklemm 3:17 PM - 14 Dec 2016
I’ve used lots of project management tools (Jira, Asana, Basecamp, GitHub), but never loved any of them. @clubhouse might be the winner.
Switching to @clubhouse from Jira. Love my project management job again. #gamedev
Bryan Irace @irace 6:04 PM - 25 Aug 2016
Confirmed: @clubhouse is the software project planning tool I’ve always wanted but never thought would exist. Amazing work @kurt and team.
I am loving @clubhouse. Strikes a really nice balance of making a few good assumptions and not making too many about prod-dev workflow 👌
Been using Clubhouse for about a month and it’s still perfect. Yes, perfect. Best SaaS product I’ve ever used. https://clubhouse.io/
What I like about @clubhouse: intuitive, nicely polished, excellent build quality and simply a pleasure to use!
Peter Vidani @pter 2:10 PM - 18 Jul 2016
Btw, we ended up going with @clubhouse. You still need your own process before starting, but it’s clean and the build quality is solid.
Jonathan Hyde @jonphyde 10:11 AM - 24 Apr 2016
@CutikoLive @bitfield Check out @clubhouse. My engineers love using it, I love using it & they are super lovely people building it.
Jed Christiansen @jedc 6:42 PM - 4 Aug 2016
.@clubhouse continue to roll out increasingly awesome features. Great PM tool; thanks @kurt!
Evan Sinicin @ebahsini 9:11 PM - 23 Jul 2016
@clubhouse excited for Organizations - just sent in a new feature request. Please keep killing it!
JIRA meet your better: https://clubhouse.io/ That is all. cc: @KaitlinMS @TripleEhGames
Started using @clubhouse and loving it! Perfect middle ground between Trello and JIRA 👌
Spurt Reynolds @asarazan 12:45 PM - 17 Feb 2016
Really impressed with my first run of @clubhouse. A product for building products that is actually a good product. Go figure!
Benoit Richter @benrict 9:19 AM - 15 Aug 2015
If your dev team is looking for an upgrade from Github Issues or Trello, have a look at @clubhouse: *really* worth a try. Impressive stuff.
Josh Pigford @shpigford 9:14 AM - 7 Dec 2016
We tried so. many. things. Had committed to Pivotal Tracker & then tried Clubhouse last minute & whole team loved it.
@Derbios thank you for the @clubhouse recommendation! definitely more lightweight than jira and easier to use than pivotaltracker
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