MakeSpace

MakeSpace is changing the way people across the country think about storage. Clubhouse helps them do it.

MakeSpace

With four markets across the country and plans to expand, MakeSpace is making storage easier for customers in New York City, Los Angeles, Chicago, and Washington, D.C.. They pick up and deliver your belongings, provide free bins to keep you organized, never increase their rates, and even provide an app that lets you measure your items, schedule pickups, and manage what you have in storage.

When people’s belongings are on the line, you have to stay organized. That’s why MakeSpace uses Clubhouse to keep their teams on track.

Scaling Up with Clubhouse

Yasmin Nozari, VP of Product at Makespace, says the product team at MakeSpace started using Clubhouse a few years ago. “My manager had a checklist of all the things he wanted or would have in an ideal world in his product management tool, and after comparing a few competing products, Clubhouse came out on top.”

Yasmin notes, “Our team was using GitHub story tracking and a few other things before, and they just weren’t sustainable for the size of our team and the scope of projects we’re working on, so I was quite excited to go to a Kanban style board and use Clubhouse.”

Documentation and Collaboration

MakeSpace likes to keep their work processes collaborative, while making sure to document their ideas and actions taken throughout a project. Yasmin says her team usually tracks their notes from meetings in the related Clubhouse Epic, although if it’s related to a specific Story, the notes will go there instead. That way, she notes, “we can go back and remember exactly what we discussed and what the action items are.”

Yasmin Nozari

“Clubhouse really allows us to provide structure and processes, it keeps us organized and focused.”

- Yasmin Nozari, MakeSpace’s VP of Product

Her team has around 25 users with multiple projects, so they make ample use of the filtering features. “It lets us know exactly what we’re working on and why, and helps us prioritize smaller stories that might not be part of a huge project, but still add a lot of value that we do need to finish.”

Every week, the product managers and tech leads from the five product teams prioritize the stories, putting the most important ones in the “priority” column. Their daily workflow is to always be documenting any feature, bug, chore in Clubhouse so there is a record of every action the team makes. Designers, engineers, and product managers all use the Clubhouse tool to manage their roadmaps. They utilize Teams to create unique workflows for the respective teams so everyone is working in a flow that specifically matches their functions and process. When planning stories and projects, they continually ask themselves why and the value that the task/idea will bring to the organization. Epics that are associated with those stories also get looked at, to make sure that the team is only focusing on what’s most important.

Increased Transparency

Clubhouse also allows the MakeSpace team members to be more transparent with each other. “In the Epic description, I tend to link out to a product requirements document or some of our analytic dashboards, along with writing a summary about the value of the Epic and why we’re doing it. It lets everyone on our team — the other engineers and designers — fully engage with the reasons that this project is being prioritized over another project, which helps everyone stay on track.”

Clubhouse brings joy to software teams

“We tried many of the popular project management tools, but only Clubhouse satisfied our requirements.”
MakeSpace
Nicolas Grasset
VP of Engineering, MakeSpace
“Clubhouse has helped enable our rapid growth… It has become indispensable to all of our Product and Engineering teams.”
Orchard Platform
Jonathan Kelfer
Co-founder and CTO, Orchard Platform
“As a Product Manager, Clubhouse has solved a lot of problems for our team.”
BarkBox
Marcus Im
Product Manager, BarkBox
“Clubhouse’s powerful API lets us set up the processes and flows that are right for our team and the interface doesn’t pigeon hole us into a specific methodology.”
FullStory
Jaclyn Spangler
Hugger, FullStory
Pascal Bourque @bourquep 12:46 PM - 27 Jan 2017
It’s only been 3 days since we moved all our feature/bug backlogs into @clubhouse, and I already can’t see myself using any other tool. 💚
Matt Button @BRMatt 6:12 AM - 9 Jan 2017
Clubhouse.io is Trello on steroids for software projects. Was sceptical at first, but it’s so 💯 💙❤️💛💜
Justin Klemm‏ @justinklemm 3:17 PM - 14 Dec 2016
I’ve used lots of project management tools (Jira, Asana, Basecamp, GitHub), but never loved any of them. @clubhouse might be the winner.
Switching to @clubhouse from Jira. Love my project management job again. #gamedev
Bryan Irace @irace 6:04 PM - 25 Aug 2016
Confirmed: @clubhouse is the software project planning tool I’ve always wanted but never thought would exist. Amazing work @kurt and team.
I am loving @clubhouse. Strikes a really nice balance of making a few good assumptions and not making too many about prod-dev workflow 👌
Been using Clubhouse for about a month and it’s still perfect. Yes, perfect. Best SaaS product I’ve ever used. https://clubhouse.io/
What I like about @clubhouse: intuitive, nicely polished, excellent build quality and simply a pleasure to use!
Peter Vidani @pter 2:10 PM - 18 Jul 2016
Btw, we ended up going with @clubhouse. You still need your own process before starting, but it’s clean and the build quality is solid.
Jonathan Hyde @jonphyde 10:11 AM - 24 Apr 2016
@CutikoLive @bitfield Check out @clubhouse. My engineers love using it, I love using it & they are super lovely people building it.
Jed Christiansen @jedc 6:42 PM - 4 Aug 2016
.@clubhouse continue to roll out increasingly awesome features. Great PM tool; thanks @kurt!
Evan Sinicin @ebahsini 9:11 PM - 23 Jul 2016
@clubhouse excited for Organizations - just sent in a new feature request. Please keep killing it!
JIRA meet your better: https://clubhouse.io/ That is all. cc: @KaitlinMS @TripleEhGames
Started using @clubhouse and loving it! Perfect middle ground between Trello and JIRA 👌
Spurt Reynolds @asarazan 12:45 PM - 17 Feb 2016
Really impressed with my first run of @clubhouse. A product for building products that is actually a good product. Go figure!
Benoit Richter @benrict 9:19 AM - 15 Aug 2015
If your dev team is looking for an upgrade from Github Issues or Trello, have a look at @clubhouse: *really* worth a try. Impressive stuff.
Josh Pigford @shpigford 9:14 AM - 7 Dec 2016
We tried so. many. things. Had committed to Pivotal Tracker & then tried Clubhouse last minute & whole team loved it.
@Derbios thank you for the @clubhouse recommendation! definitely more lightweight than jira and easier to use than pivotaltracker
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